EXPERIENCE. INSIGHT. STRATEGY. GRIT.
Why Utilligent? We Can Help.
EXPERIENCE D
rawing on decades of relevant and repeatable hands-on experience, we minimize the risk and save you time and money. We can quickly assess a situation to decisively pick the best path forward, whether that be a customized version of an existing solution or something entirely new.
Our expertise goes beyond just thinking or talking about best practices; we’ve actually put them into action. Our subject matter experts have worked in the field, in the back office, on the phones, in the boardroom, in the data center and in the cloud.
We’ve been the owner of the operational responsibility and the bottom line, and we know what’s at stake for you.
Even though you may be facing a once-in-a-career professional challenge, it’s likely that our team has been there before and successfully met that challenge many times.
EXECUTION
S
trategy is fundamental to success, but if you can’t execute, what’s the point? We are strategic thinkers with a passion for identifying the simplest, most expedited solution for a given situation.
We’re also sleeves-rolled-up doers with the skill and drive to bring that solution to life with measurable results.
Along with thinking and doing, we’ve developed a reputation for fixing.
We’re seasoned leaders with the competency and confidence to recognize potential problems and resolve them before they impact a project.
We are frequently called upon to assess existing projects that may be stalled and get them back on track, whether that requires a revised strategy, an adjustment to tactics or both.
BEYOND THE ENGAGEMENT W
orking with a consultancy should not result in dependency. If we do our jobs right, you’ll not only get the outcome you were looking for, you’ll also acquire the necessary knowledge to independently sustain that success into the future.
We view it as our responsibility to leave your organization stronger and more capable than we found it. With each project we complete together, your organization’s Utilligence will deepen, building individual expertise and greater ability to operate as a cohesive team.
Integrated engagements that cross multiple departments will only amplify that effect.
Act Utilligently When: You need to overcome a challenge. We have a reputation for being the clean-up crew. When a project goes awry and there is no room for further error or delay, we get the job done.
You need to get ahead of the game. Time is money and no one can afford to waste it. Leveraging our experience, we can review your big picture strategy and help you quickly map out the moves to overcome your toughest challenges and stay out front.
SERVICES
Our expertise is both broad and deep. With extensive experience in gas, water and electric, we’ve delineated five tightly integrated practice domains — Customer Engagement, Utility Operations, Technology and The Digital Utility, and Smart Infrastructure – and spanning all of
these areas of focus are the service offerings that we’ve developed to address the multifaceted needs of our clients. Explore the framework below to see how we can help you.
Customer Engagement
Customer Segmentation & Personas/Behavioral Analytics
Digital Customer Experience/Omni-Channel/Customer Journeys
Customer Excellence Technologies
Product & Service Portfolio
Demand Response/Energy Efficiency
Meter-to-Cash
Preferences & Notification
Billing & Collection
More
Utility
Asset Management/Performance
Integrate & Manage Work
Scheduling & Dispatch
Field Operation/Mobility
Manage Outages & Emergencies
Load Management, Profiling & Forecasting
Gas Pipeline Integrity
Vegetation Management
More
Technology & the Digital Utility
The Digital Utility
Utility 2030 Reference Architecture
Application Rationalization
Technical Architecture Assessment
Integration Architecture
Manage IT & OT Convergence
Manage Physical & Cybersecurity
More
Smart Infrastructure
Grid Modernization (ADMS)
AMI (Electric, Gas, & Water)
Distributed Energy Resources (DER)
Transmission & Distribution System Management & Automation
Transportation Electrification
Non-Wired Alternatives (Storage)
Grid Edge Situational Awareness
Network Connectivity (GIS)
More
Strategy & Transformation
Growth Strategies
Digitalization Strategy
Operational Excellence/Continuous Improvement
Enterprise Risk
Business Case, Rate Case
Regulatory & Policy Strategy
Innovation & Alliances
More
Program Execution
Program Management & Governance
Business Architecture
Delivery Assurance
Testing
Benefit Realization
Change Management & Communication
More
Data & Analytics
Data Governance & Strategy
Data Lifecycle Management
Data Foundation
Predictive Modeling & Design
Metrics, KPIs, & Business Outcomes
Data Monetization
Real-Time & Spatial Analytics
More