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EXPERIENCE. INSIGHT. STRATEGY. GRIT.

The New Normal: Utility Credit and Collections in the Age of COVID-19

April 7, 2020 | By Bob Cooke - Executive Consultant, Customer Engagement

Bob Cooke
Executive Consultant
Customer Engagement

T

he New Normal: Utility Credit and Collections in the Age of COVID-19 focuses on the changes needed to credit and collections along with alternate programs and considerations to make in transitioning back to the ‘New Normal’.

Utilligent invites utilities to contact us regarding more detailed one-on-one webinars and virtual discussions specific to each unique situation, at no cost. This is our contribution to the industry that has supported us over several decades.

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Part Two: COVID-19 and Your Utility: Turning Action Into Necessary Social Change
The New Normal: Best Practices for Leading Change in Today’s Utility Organizations

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