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The New Normal: Considering At-Home Workers and the Road Ahead for Utility Organizations

May 6, 2020 | By Penny Tootle - Director, Customer Engagement

Penny Tootle
Director
Customer Engagement

T

he New Normal is a Utilligent-led series examining hot topics for the utility industry in the wake of COVID-19. Considering At-Home Workers and the Road Ahead for Utility Organizations during and after COVID-19 is the third part of our Organizational Change Management segment by Penny Tootle. This video discusses change management as it relates to at home agents and the changes coming up as cities are undergoing re-openings.

Utilligent invites utilities to contact us regarding more detailed one-on-one webinars and virtual discussions specific to each unique situation, at no cost. This is our contribution to the industry that has supported us over several decades.

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