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We are thinkers, implementers and fixers.
We provide integrated services across four areas of focus and engage with you based on your real-time needs – whether that be providing a strategist to help you with a new goal, sourcing project managers to implement an existing plan or deploying highly skilled team members to quickly fix a problem.
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We look at your needs comprehensively, identifying existing assets as well as blind spots and risk points. What we won’t ever do is overwhelm you with consultants. Our approach is to align the skills you already have with the additional talent you need to get the job done.
And getting it right up front means our budget estimates are accurate and our mutual expectations are clear.
Customer Engagement
- Customer Segmentation & Personas/Behavioral Analytics
- Digital Customer Experience/Omni-Channel/Customer Journeys
- Customer Excellence Technologies
- Product & Service Portfolio
- Demand Response/Energy Efficiency
- Meter-to-Cash
- Preferences & Notification
- Billing & Collection
Utility
Operations
- Asset Management/Performance
- Integrate & Manage Work
- Scheduling & Dispatch
- Field Operation/Mobility
- Manage Outages & Emergencies
- Load Management, Profiling & Forecasting
- Gas Pipeline Integrity
- Vegetation Management
Technology & the Digital Utility
- The Digital Utility
- Utility 2030 Reference Architecture
- Application Rationalization
- Technical Architecture Assessment
- Integration Architecture
- Manage IT & OT Convergence
- Manage Physical & Cybersecurity
Smart Infrastructure
- Grid Modernization (ADMS)
- AMI (Electric, Gas, & Water)
- Distributed Energy Resources (DER)
- Transmission & Distribution System Management & Automation
- Transportation Electrification
- Non-Wired Alternatives (Storage)
- Grid Edge Situational Awareness
- Network Connectivity (GIS)
Strategy & Transformation
- Growth Strategies
- Digitalization Strategy
- Operational Excellence/Continuous Improvement
- Enterprise Risk
- Business Case, Rate Case
- Regulatory & Policy Strategy
- Innovation & Alliances
Program Execution
- Program Management & Governance
- Business Architecture
- Delivery Assurance
- Testing
- Benefit Realization
- Change Management & Communication
Data & Analytics
- Data Governance & Strategy
- Data Lifecycle Management
- Data Foundation
- Predictive Modeling & Design
- Metrics, KPIs, & Business Outcomes
- Data Monetization
- Real-Time & Spatial Analytics