EXPERIENCE. INSIGHT. STRATEGY. GRIT.

AMI Operations Assessment – Indiv Comments Mantatory

AMI Operations Capability Maturity Assessment [**]

AMI Ops Excellence Self-Assessment (Individual assertion comments required).

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Step 1 of 98 - Contact Information

Welcome to Utilligent’s AMI Operations self-assessment. You will be asked to consider the maturity levels of your AMI capabilities. We have curated 14 AMI Operations topic areas from our Gird Operations maturity model. For each area, you will be asked to indicate your level of agreement with statements describing the capability. It will take you about 20 minutes to complete the questionnaire.

Once completed, we will carefully review your answers and information. Our Gird Operations team will compile a consolidated report of your results including our perspectives of where you are on your AMI maturity journey. In addition, we will provide specific insights into areas of opportunity and improvement. You can expect our report to be emailed to you within 3 to 5 working days.

Together with your report, you will receive an invitation to schedule a free follow-up conversation with our team to review your results and discuss any questions you may have.

To begin, please provide your contact information

We'll use this for future communications and to send your customized results back to you.

Full Name*

Organization*

Email*

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Phone*

AMI Governance*

Thinking about AMI Governance at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
1. We have a comprehensive strategy and plan for metering including a detailed forward roadmap.

Your additional comments*

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AMI Governance*

Thinking about AMI Governance at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
2. We have strong controls across all aspects on metering including sourcing, engineering, field operations and asset management.

Your additional comments*

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AMI Governance*

Thinking about AMI Governance at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
3. The engineering specifications of the meter fleet are well matched to requirements, both current and projected.

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AMI Governance*

Thinking about AMI Governance at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
4. All metering operates under integrated, highly effective and mostly automated asset lifecycle processes from purchase to abolishment.

Your additional comments*

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Meter Asset Management*

Thinking about Meter Asset Management at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
1. Our preventative maintenance practices result in extremely reliable meter fleet performance.

Your additional comments*

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Meter Asset Management*

Thinking about Meter Asset Management at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
2. The preventative maintenance schedule adjusts for high pressure, high impact, high and low volume areas.

Your additional comments*

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Meter Asset Management*

Thinking about Meter Asset Management at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
3. All meter data, both consumption and technical, is easily consumed by billing and operations with appropriate latency.

Your additional comments*

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Meter Asset Management*

Thinking about Meter Asset Management at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
4. We rarely have issues with data quality (erroneous or missing meter data, etc.).

Your additional comments*

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Meter Asset Management*

Thinking about Meter Asset Management at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
5. Meter reporting and analytics provides trusted, easy to access and use insights, both retrospectively and forward looking.

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Meter Engineering and Field Services*

Thinking about Meter Engineering and Field Services at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
1. Meter asset planning is highly effective resulting in very accurate inventory forecasting and stocked to the company location where the meter type asset is needed.

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Meter Engineering and Field Services*

Thinking about Meter Engineering and Field Services at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
2. All aspects of field operations (install, investigate, test, repair replace, remove, etc.) are highly effective and automated where possible.

Your additional comments*

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Meter Engineering and Field Services*

Thinking about Meter Engineering and Field Services at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
3. Our validation, estimation and editting (VEE) processes work seamlessly with billing to ensure very high accuracy and automation.

Your additional comments*

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Meter Engineering and Field Services*

Thinking about Meter Engineering and Field Services at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
4. Estimated meter reads, although rare, provide an accurate and trusted proxy for actual readings.

Your additional comments*

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Meter Engineering and Field Services*

Thinking about Meter Engineering and Field Services at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
5. Meter leak procedures (e.g., emergency, non-emergency) are clearly defined to delineate responsibility and measure flow as needed.

Your additional comments*

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Meter Engineering and Field Services*

Thinking about Meter Engineering and Field Services at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
6. Emergency disconnect procedures exist when meter registers waste, sudden pressure loss or voltage spike that indicates potential property damage or emergency conditions.

Your additional comments*

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Meter Engineering and Field Services*

Thinking about Meter Engineering and Field Services at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
7. We support same day cutover or meters and data flows (i.e AMI/AMR to AMI).

Your additional comments*

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Meter Engineering and Field Services*

Thinking about Meter Engineering and Field Services at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
8. We have a standard process for over the air meter program change and firmware changes to maintain currency of the solution.

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AMI Network Management*

Thinking about AMI Network Management at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
1. We actively manage deployment of meter profiles configured for specific technical-parameters and capture frequency, using in-meter data caching for retrieval.

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AMI Network Management*

Thinking about AMI Network Management at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
2. We actively manage meter groups and meter group members to efficiently deliver AMI data supporting real-time grid-state at the network edge.

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AMI Network Management*

Thinking about AMI Network Management at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
3. Manage the AMI mesh network under ITIL style Incident based IT service management practices.

Your additional comments*

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AMI Network Management*

Thinking about AMI Network Management at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
4. We differentiate message QoS levels in order to enable carrying power control messages on AMI backbone.

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AMI Network Management*

Thinking about AMI Network Management at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
5. Our AMI network can support and manage customer or third party control devices (e.g. smart thermostats)..

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AMI Network Management*

Thinking about AMI Network Management at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
6. We store and analyze default communication path vs current path of packets to identify network disruptions.

Your additional comments*

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AMI Network Management*

Thinking about AMI Network Management at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
7. We distinguish priority between Event (logged) vs Alarm (forwarded) to support timely reaction to AMI events.

Your additional comments*

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AMI Network Management*

Thinking about AMI Network Management at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
8. We share MDMS Application Alerts and Alarms with the overall IT systems management framework and tools to support timely application operation and maintenance.

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Customer Care and Billing*

Thinking about Customer Care and Billing pertaining to AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
1. We capture and retrieve sufficient AMI interval data to meet a read rate target above 99.5%.

Your additional comments*

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Customer Care and Billing*

Thinking about Customer Care and Billing pertaining to AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
2. We provide sufficient accuracy and estimation capability to support interval billing at scale.

Your additional comments*

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Customer Care and Billing*

Thinking about Customer Care and Billing pertaining to AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
3. We use on-demand reads to support inter-day customer transactions e.g. turn on, turn off.

Your additional comments*

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Customer Care and Billing*

Thinking about Customer Care and Billing pertaining to AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
4. Our AMI data helps us conduct customer behavior analytics based VEE in Customer System.

Your additional comments*

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Customer Care and Billing*

Thinking about Customer Care and Billing pertaining to AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
5. We maintain VEE groups based on observed premise/customer behavior, not just rate type.

Your additional comments*

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Customer Care and Billing*

Thinking about Customer Care and Billing pertaining to AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
6. We support Consumption, Peak Consumption, Demand, and Peak Demand billing determinants.

Your additional comments*

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Customer Care and Billing*

Thinking about Customer Care and Billing pertaining to AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
7. We can convert AMI Interval data into billing determinants (monthly use, TOU, peak day pricing etc.

Your additional comments*

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Customer Care and Billing*

Thinking about Customer Care and Billing pertaining to AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
8. We can easily initiate and track the billing impact of Curtailment Requests intra-day.

Your additional comments*

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Customer Care and Billing*

Thinking about Customer Care and Billing pertaining to AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
9. Our AMI capability supports full integration of AMI data and transaction requests with a Customer Web Presentment solution.

Your additional comments*

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Customer Care and Billing*

Thinking about Customer Care and Billing pertaining to AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
10. Our AMI capability supports Pre-Pay functionality including payment processing, balance calculation, and projections.

Your additional comments*

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Customer Care and Billing*

Thinking about Customer Care and Billing pertaining to AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
11. Our AMI enables multi channel estimation and billing at scale ttime varriant rates, solar penetration or other DER programs .

Your additional comments*

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Customer Care and Billing*

Thinking about Customer Care and Billing pertaining to AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
12. All meter points use a common MDMS and billing platform and process.

Your additional comments*

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Customer Care and Billing*

Thinking about Customer Care and Billing pertaining to AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
13. Our AMI analytics accurately and routinely identify energy loss and potential energy theft.

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Outages & Emergencies*

Thinking about Outages & Emergencies at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
1. Our outage detection/prediction algorithms uses current meter data to improve our OMS analytics .

Your additional comments*

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Outages & Emergencies*

Thinking about Outages & Emergencies at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
2. We automatically generate meter level outage records and prevent estimated bills for affected periods.

Your additional comments*

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Outages & Emergencies*

Thinking about Outages & Emergencies at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
3. We supress outage notifications to service points based on known power status situations, such as "cut at pole," "locked for non-pay" or "customer is gone for a season".

Your additional comments*

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Outages & Emergencies*

Thinking about Outages & Emergencies at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
4. We notify when unauthorized usage is detected at a meter where these is no responsible party (inactive account).

Your additional comments*

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Outages & Emergencies*

Thinking about Outages & Emergencies at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
5. We use AMI data to report customers experiencing abnormal serive interuptions (abnornal as defined by your company) used to identify potential reliability concerns.

Your additional comments*

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Outages & Emergencies*

Thinking about Outages & Emergencies at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
6. Use AMI data to report mumonetary outages for customer that are sensitive to power quality issues.

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DER*

Thinking about DER at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
1. We use AMI data and functionality to simulate scenarios for distributed, mid-point, end-of-line, and "unapproved"/unknown DR .

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DER*

Thinking about DER at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
2. AMI analytics enables us to optimize energy storage placement and size to support PV integration or reduce peak loading.

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DER*

Thinking about DER at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
3. We use time-series AMI data and flags to analyse voltage fluctuation and reverse power flow.

Your additional comments*

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DER*

Thinking about DER at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
4. We use AMI data and functions value to inform dynamic pricing and customer load management programs in near real time.

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Grid Planning*

Thinking about Grid Planning at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
1. We use AMI data to automatically identify overloaded and underutilized assets to gauge performance across asset base.

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Grid Planning*

Thinking about Grid Planning at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
2. We use AMI data to understand peak load per premise and aggregate to transform to assist in transformer load mgt .

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Grid Planning*

Thinking about Grid Planning at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
3. We automatically gauge the impact of moving meters to neighboring transformers on degradation.

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Grid Planning*

Thinking about Grid Planning at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
4. We estimate diminishing return of various levels of funding based on reliability KPIs.

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Grid Planning*

Thinking about Grid Planning at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
5. We perform load analysis by customer class for tariff-making and DR programs.

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Grid Planning*

Thinking about Grid Planning at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
6. We leverage live AMI/SCADA data to help calculate cost-benefit analysis of distribution upgrades.

Your additional comments*

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Network Performance*

Thinking about Network Performance with regards AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
1. We use AMI data to monitor and manage transformer degradation using historical loading and physical characteristics.

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Network Performance*

Thinking about Network Performance with regards AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
2. We use live operational dashboards help us visualize asset loading profile, heatmap, duration curve, etc..

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Network Performance*

Thinking about Network Performance with regards AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
3. We automatically identify nodal and phase connectivity islands, and connectivity loops.

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Network Performance*

Thinking about Network Performance with regards AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
4. We use AMI data and functioonality to determine circuit power flow convergence for various control and loading scenarios.

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Network Performance*

Thinking about Network Performance with regards AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
5. We leverage live AMI data to allocate load and power factor for individual customers or across circuit.

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Network Performance*

Thinking about Network Performance with regards AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
6. AMI analytics enables us to optimize regulator and capacitor control settings to flatten voltage profile across circuit.

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Network Performance*

Thinking about Network Performance with regards AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
7. Live operational dashboards help us to visualize and manage Voltage and Volt-VAR monitoring and regulation.

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Network Performance*

Thinking about Network Performance with regards AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
8. Our AMI enabled conservation voltage reduction and optimization (CVR/VVO/VVC) strategies are delivering significant quantified savings.

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Network Performance*

Thinking about Network Performance with regards AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
9. We monitor bellwether meter voltage and meter outages across the system to support CVR and other functions in near real-time.

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Network Performance*

Thinking about Network Performance with regards AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
10. We automatically Identify meters reporting anomalous voltage measurements (sag and swell) outside of tolerable references.

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Service Availability*

Thinking about Service Availability with regards AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
1. Live operational dashboards show distribution automation (DA) device measurements and status in near real-time.

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Service Availability*

Thinking about Service Availability with regards AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
2. We estimate fault location based on DA fault current or impedance measurements.

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Service Availability*

Thinking about Service Availability with regards AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
3. We can rapidly pinpoint outage location and cause at all levels of Distribution Grid

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Service Availability*

Thinking about Service Availability with regards AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
4. We automatically identify pocket/nested outages based on meters in outage state not reporting power restoration.

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Service Availability*

Thinking about Service Availability with regards AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
5. We can replay outage events to enhance dispatch strategy and train new operations engineers.

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Service Availability*

Thinking about Service Availability with regards AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
6. AMI data is at the core of our testing of various reliability projects to determine the technical impact based on historical outage events.

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Service Availability*

Thinking about Service Availability with regards AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
7. Our AMI analytics enables timely and comprehensive assessment of the reliability impact of sectionalizing and circuit reconfiguration.

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Service Availability*

Thinking about Service Availability with regards AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
8. Our AMI analytics enables us to optimize switch placement to meet SAIDI, SAIFI, and CAIDI, and outage cost objective.

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Service Availability*

Thinking about Service Availability with regards AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
9. Our AMI analytics enables us to optimize FCI placement to reduce SAIDI and meet CAIDI objective.

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Service Availability*

Thinking about Service Availability with regards AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
10. Process historical AMI and other outage data system-wide to calculate SAIDI, SAIFI, CAIDI, and unserved energy.

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Service Availability*

Thinking about Service Availability with regards AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
11. We automaticallt identify assets at risk of outage based on distribution of meter reporting momentary outages.

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Service Availability*

Thinking about Service Availability with regards AMI at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
12. Operational dashboards help us rank potential outage by level of impact to prioritize vegetation management efforts

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AMI Data Management*

Thinking about AMI Data Management at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
1. We use live operational dashboards help us visualize meter and asset load profile by phase, power flow, duration curve, voltage, power quality, etc..

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AMI Data Management*

Thinking about AMI Data Management at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
2. We capture, store and provide meter data inboth batch and near real time modes (use case driven).

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AMI Data Management*

Thinking about AMI Data Management at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
3. We maintain a full meter interval data history in line with our records retention policy (consumption, technical, flags) by meter, premise and account.

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AMI Data Management*

Thinking about AMI Data Management at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
4. Our AMI Service delivery point includes meter, socket, account/customer lat/long coordinates.

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AMI Data Management*

Thinking about AMI Data Management at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
5. We retain MDMS data appropriately for synching and performance in customer and network applications and move it to storrage according to records retention policy.

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AMI Data Management*

Thinking about AMI Data Management at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
6. We maintain accurate History of Service Delivery Point data across meter exchange and customer changes.

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Grid Model Data Management*

Thinking about Grid Model Data Management at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
1. We model and maintain live system state, meter load, and operated or planned switch status at any point in time.

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Grid Model Data Management*

Thinking about Grid Model Data Management at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
2. We automatically identify meters and transformers not connected to the correct phase.

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Grid Model Data Management*

Thinking about Grid Model Data Management at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
3. We leverage live AMI/SCADA data to accurately reflect the current state of service at every service points (nested outages, unauthorized or abnormal use.

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Grid Model Data Management*

Thinking about Grid Model Data Management at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
4. We compare outage records to network model to enhance network model accuracy.

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Grid Model Data Management*

Thinking about Grid Model Data Management at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
5. We automatically flag tripped devices based on live data including distribution of meters reporting power outage.

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AMI Security and Compliance*

Thinking about AMI Security and Compliance at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
1. All meter data is classified and tagged in terms of business criticality and sensitivity.

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AMI Security and Compliance*

Thinking about AMI Security and Compliance at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
2. Role based security is implemented (e.g. access on a "need to know" basis) and updated in real-time when roles change (elevated or revoked).

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AMI Security and Compliance*

Thinking about AMI Security and Compliance at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
3. Our AMI Infrastructure, systems and data controls are fully operational and compliant with the utility's existing security policies and procedures.

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AMI Security and Compliance*

Thinking about AMI Security and Compliance at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
4. We log and audit all application and database accesses throughout the system, capturing appropriate indo usernames, timestamp, failure of transactions, source IP addresses.

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AMI Service Management*

Thinking about AMI Service Management at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
1. An accurate and current service map defines how all the componets in the AMI service connect and interact to deliver the AMI service via GIS.

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AMI Service Management*

Thinking about AMI Service Management at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
2. Performance and availability targets are defined and managed for all components with the AMI service and for the end-to-end AMI service itself.ently applied across the enterprise to identify data quality issues

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AMI Service Management*

Thinking about AMI Service Management at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
3. All hardware and software components with the AMI service are maintained in accordance with vendor maintenance recommendations.

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AMI Service Management*

Thinking about AMI Service Management at your organization, please indicate the level to which agree with the assertions on the left in the matrix below.

	This assertion is just not correct at all	While I partly agree, this assertion is substantially not correct	I agree with some of this assertion but not all; there are key qualifications	I agree with this assertion but with minor qualifications	I agree with this assertion without any qualification
4. All components in the AMI service are actively monitored with recovery from failure as appropriate and mostly automated.

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