EXPERIENCE. INSIGHT. STRATEGY. GRIT.

Why Utilligent?

We Can Help.

EXPERIENCE

BEYOND THE ENGAGEMENT

SERVICES

  • Our expertise is both broad and deep. With extensive experience in electric, gas, and water, we’ve delineated three tightly integrated practice domains — Customer Engagement, Utility Operations, and

  • Smart Infrastructure – and spanning these areas of focus are the service offerings that we’ve developed to address the multifaceted needs of our clients. Explore the framework below to see how we can help you.

Customer Engagement

  • Customer Segmentation & Personas/Behavioral Analytics
  • Digital Customer Experience/Omni-Channel/Customer Journeys
  • Customer Excellence Technologies
  • Product & Service Portfolio
  • Demand Response/Energy Efficiency
  • Meter-to-Cash
  • Preferences & Notification
  • Billing & Collection
More

Utility
Operations

  • Asset Management/Performance
  • Integrate & Manage Work
  • Scheduling & Dispatch
  • Field Operation/Mobility
  • Manage Outages & Emergencies
  • Load Management, Profiling & Forecasting
  • Gas Pipeline Integrity
  • Vegetation Management
More

Smart Infrastructure

  • Grid Modernization (ADMS)
  • AMI (Electric, Gas, & Water)
  • Distributed Energy Resources (DER)
  • Transmission & Distribution System Management & Automation
  • Transportation Electrification
  • Non-Wired Alternatives (Storage)
  • Grid Edge Situational Awareness
  • Network Connectivity (GIS)
More

Strategy & Transformation

  • Growth Strategies
  • Digitalization Strategy
  • Operational Excellence/Continuous Improvement
  • Enterprise Risk
  • Business Case, Rate Case
  • Regulatory & Policy Strategy
  • Innovation & Alliances
More

Program Execution

  • Program Management & Governance
  • Business Architecture
  • Delivery Assurance
  • Testing
  • Benefit Realization
  • Change Management & Communication
More

Data & Analytics

  • Data Governance & Strategy
  • Data Lifecycle Management
  • Data Foundation
  • Predictive Modeling & Design
  • Metrics, KPIs, & Business Outcomes
  • Data Monetization
  • Real-Time & Spatial Analytics
More